Privacy Policy for SENSIT – An IT Tracker

Effective Date: [Insert Date]

1. Introduction
SENSIT is committed to protecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal information when you use the SENSIT app to raise and track IT-related issues within the organization.

2. Information We Collect
Personal Information: We are not collecting any personal information such as your name, employee ID, department, and contact details when you use the app.
Device Information: The app does not collects any information about the IT assets (such as laptops, computers, etc.) assigned to you.
Issue Data: We collect and store the details of the tickets you raise, including the nature of the issue, the IT asset involved, and resolution details.

3. How We Use Your Information
We use your information to:
Track and manage tickets related to IT assets.
Communicate with you regarding ticket status and updates.
Maintain a record of IT assets assigned to employees.
Improve the efficiency of IT support and asset management within the organization.

4. Sharing of Information
We do not share your personal information with third parties outside of the organization. Your data may be shared internally with authorized personnel, such as IT administrators and support staff, to facilitate the resolution of issues.

5. Data Security
We take the security of your information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or destruction.

6. Data Retention
Your data will be retained for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law.

7. Your Rights
You have the right to:
Access the personal data we hold about you.
Request corrections or updates to your personal data.
You can delete your data, subject to organizational policies and legal requirements.

8. Changes to the Privacy Policy
We may update this privacy policy from time to time. Any changes will be communicated to you through the app or via email.

9. Contact Us
If you have any questions or concerns about this privacy policy or the handling of your data, please contact us at sensedgetsspvtltd@gmail.com.